As a healthcare provider you want the best service for your patients. Picopoint’s solutions can help you with that. By offering Branded guest access patients can utilize waiting times by browsing on the Internet. You are also able to provide your patients with directions on how to find their way in your facilities, let them check in for their appointment or inform them about waiting times. Our analytics give you valuable information about patient behavior and the footfall in your facilities, helping you manage crowd flows. Engage with your patients in two-way communication, do a survey or make special offers for your on-premises restaurant, cafe or shop.
Increase patient satisfaction
In healthcare environments there can be a lot of waiting. By using Picopoint’s solutions you can turn these waiting times in to something more positive. Your patients can stay connected with friend, family and even work, with a good and secure connection and without having to worry about their data package. You can also bring your on-premises facilities, such as the restaurant or shops, to your patients attention with relevant offers, driving additional revenues as well.
Picopoint’s Analytic Solutions allows healthcare organisations to better understand crowd movement on their premises. By using heat mapping for instance, you can gain insight in hot spots and with tracking and tracing you can learn how patients move from a to b in your buildings. And for patients who find it hard to get to where they need to be, you can offer way-finding tools on their personal device.
Patient satisfaction surveys
For healthcare organisations it is important to know how their patients experience there services. Picopoint’s solutions can not only help improve the patient satisfaction, it can also help measure it. Encourage your patients to fill in an online satisfaction survey while they are still on your premises. Our ability to recognize patients enables you to select what groups of patients are to be included in your online surveys and which not.
And much more…
- Management portal;
- Marketing dashboard;
Get in touch
Do you want to increase patient satisfaction? Do you want to gain more on-site behavioral information? Please don’t hesitate to contact us. We would be happy to answer any of your questions and help you to improve on-site communication with your customers.